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16101 Ventura Blvd, Suite 300
Monday to Friday: 9:00 AM - 5:00 PM
care@npmd.com
(818) 533-8393
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Diagnostics & ImagingMedication ManagementHome Health CareSpecialty CarePrimary CareWound CareAnnual PhysicalsSick VisitsPodiatry
Mindfulness & RecoveryWeight & MetabolicHolistic & NaturalMental & EmotionalIV Therapy & DetoxHormonal & LongevityHydration IVNAD+ TherapyBioTe Hormone Therapy
Facial ConcernsSkin ConcernsAge-Related ConcernsBody ConcernsHair & BrowWrinkles & Fine LinesAcneHair LossHyperpigmentation
Spa & RecoveryMassage TherapyLymphatic DrainageJapanese Head SpaLuxury FacialsBody Scrubs & WrapsInfrared SaunaRed Light TherapyCouples Spa Packages
Our StoryMission & ValuesDoctorsContact UsReviewsResults
TreatmentsAI Facial AnalysisFAQsBlogShopPricingMembershipSurgery Services
Contact
16101 Ventura Blvd, Suite 300
Monday to Friday: 9:00 AM - 5:00 PM
care@npmd.com
(818) 533-8393

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Terms & Conditions

These terms explain how you may use npmd.com and how services, bookings, and communications with NPMD are handled.

1. Agreement to Terms

Last updated: February 12, 2026

By accessing or using npmd.com, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our site or services.

2. Medical and Emergency Disclaimer

Content on this website is for general informational purposes only and does not create a provider-patient relationship by itself. It is not a substitute for individualized medical advice, diagnosis, or treatment. If you are experiencing an emergency, call 911 immediately.

3. Eligibility and Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or interfere with site operations. You must not attempt unauthorized access, scraping, or malicious activity.

4. Appointments, Cancellations, and No-Shows

Appointment requests made online are not final until confirmed by our team. Cancellation and no-show policies may apply depending on service type. By booking with NPMD, you agree to follow any posted or communicated booking policies.

5. Pricing and Payments

Service descriptions and prices may change without notice. We aim for accuracy but cannot guarantee that all information is error-free at all times. Payment terms, deposits, refunds, and package rules are communicated during booking or checkout where applicable.

6. Intellectual Property

All content on npmd.com, including text, images, graphics, branding, logos, and design elements, is owned by or licensed to NPMD unless otherwise stated. You may not copy, distribute, modify, or reuse content without prior written permission.

7. Third-Party Services and Links

Our website may include links to third-party services (for example, payment, maps, scheduling, or social platforms). We do not control those services and are not responsible for their content, terms, or privacy practices.

8. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, NPMD disclaims warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, NPMD will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services. Nothing in these terms limits liability where such limitation is prohibited by law.

10. Governing Law and Contact

These terms are governed by applicable laws in the jurisdiction where NPMD operates, without regard to conflict of law principles. Questions about these terms may be sent to care@npmd.com or by phone at (818) 533-8393.