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Frequently Asked Questions

Find clear answers about appointments, consultations, treatment timing, insurance questions, parking, and first visits at NPMD in Encino.

183 answered questions7 categoriesEncino clinic support
General6 questions

NPMD publishes current information about primary care, wellness, beauty, and treatment services. Availability, provider qualifications, and clinical appropriateness should be confirmed directly with the clinic before scheduling.

No referral is needed for most of our services. You can book a consultation directly through our website or by calling our office. For certain specialized medical services, your insurance plan may require a referral — our team can verify this when you schedule your appointment.

Please bring a valid photo ID, your insurance card (if applicable), a list of current medications and supplements, and any relevant medical records or lab results from previous providers. Arriving 15 minutes early allows time to complete intake paperwork and ensures your appointment starts on time.

We accept most major insurance plans for our medical services including primary care, diagnostic testing, and medically necessary dermatological treatments. Aesthetic and wellness services are typically self-pay. Our front desk team can verify your specific coverage before your visit and discuss payment options.

We are open Monday through Friday from 9:00 AM to 5:00 PM. We are closed on Saturdays, Sundays, and major holidays. Please call the clinic if you need help with holiday hours or appointment timing.

Yes, we have complimentary parking available in our building's parking structure. Valet parking is also available during business hours. Our office is conveniently located on Ventura Boulevard with easy access from the 101 Freeway.

Still Need an Answer?

If your question is not covered here, contact NPMD or request an appointment and our team will help you with next steps, preparation, and treatment guidance.