What New Patients Should Know Before Visiting NPMD
If this is your first time visiting NPMD in Encino, this page will help you prepare for scheduling, intake forms, insurance review, arrival timing, and what to expect during your first consultation.
What to Expect Before, During, and After Your First Visit
Choose the Right Visit Type
Start with a medical, wellness, aesthetic, or treatment consultation based on your main concern. If you are not sure which visit type fits best, our team can help guide scheduling before you book.
Complete Intake and Coverage Review
Before your first appointment, we may ask you to complete intake forms, confirm medications, list allergies, and share insurance or self-pay details so check-in is faster and more accurate.
Arrive a Little Early
Plan to arrive about 10 to 15 minutes early for your first visit at 16101 Ventura Blvd, Suite 300, Encino, CA 91436. This gives our team time to verify information and keep your appointment on schedule.
Leave with a Clear Next Step
Your provider will review your goals, explain initial findings, and outline the right next step, whether that means testing, treatment planning, product guidance, follow-up, or a more detailed procedure consultation.
What to Bring to Your First Visit
- Valid government-issued photo ID
- Insurance card(s)
- List of current medications and dosages
- Medical records or prior test results (if applicable)
- List of known allergies
- Payment method for co-pays or self-pay
- Completed new patient forms (if not done online)
- Any questions or concerns you want to discuss
Office Hours
Insurance and Payment
Insurance participation, self-pay options, HSA/FSA eligibility, and elective service pricing can vary by visit type. Review the Insurance page or contact the clinic if you want help before booking.
Privacy and Intake Security
Your personal and health information is handled with care through our intake and clinic systems. Bring only the information needed for your visit, and let us know if you have questions about forms or privacy before arrival.
New Patient FAQs
How early should I arrive for my first appointment?
Please arrive 10–15 minutes before your scheduled appointment to allow time for check-in and any remaining paperwork.
Do you accept walk-in patients?
NPMD mainly works by appointment so every patient receives the right visit length and provider match. Same-day availability may open up, but calling ahead is the best way to coordinate care.
What if I need to cancel or reschedule?
We ask for at least 24 hours notice to cancel or reschedule. This allows us to offer the appointment time to another patient. Please call (818) 533-8393 to make changes.
Can I bring a family member or support person?
Yes. You are welcome to bring one support person to your appointment. For certain procedures or room-limited visits, we may ask them to wait nearby during part of the visit.
How long will my first appointment take?
New patient consultations typically take 45 to 60 minutes, though timing can vary based on whether you are booking a medical concern, wellness consultation, aesthetic visit, or multi-part treatment discussion.
Ready to Get Your First Visit on the Calendar?
We’ll help you choose the right appointment type, explain what to bring, and make sure your first visit at NPMD feels clear and well-supported from the start.